Privacy Policy

Last Updated: 01/10/2024

At Abhi Infotech, accessible from www.abhi-infotech.com, protecting your personal data and privacy is a priority. This privacy policy explains how we collect, use, store, and share your personal data when you use our website and services, in compliance with the General Data Protection Regulation (GDPR). By using our website, you consent to the terms outlined in this policy.

1. Data Controller Information

The data controller responsible for your personal data is:

Abhi Infotech
#96/2-B, 2nd cross, 4th block, Thyagaraja Nagar, Bangalore-560028
Email: info@abhi-infotech.com

2. Data Collection

We may collect the following personal data from you when you visit our website or use our services:

  • Personal Identification Information: Name, email address, phone number, company name, job title, and postal address.
  • Technical Data: IP address, browser type, operating system, and usage data (such as the pages you visit and the time you spend on the site).
  • Financial Information: For payment processing (where applicable), we collect billing address and payment details.
  • Cookies and Tracking Technologies: Cookies and similar technologies collect information about your preferences, interaction with our site, and online activity. Please refer to our Cookie Policy for more details.

3. How We Use Your Data

We use your personal data to:

  • Provide and maintain our services.
  • Communicate with you regarding our services, including updates, offers, and promotions.
  • Process transactions, including sending invoices and processing payments.
  • Improve our website, products, and services based on user experience and analytics.
  • Respond to your inquiries or support requests.
  • Fulfill legal obligations and prevent fraud.

Legal Basis for Processing
We process your data based on one or more of the following legal grounds:

  • Your consent (Article 6(1)(a) GDPR).
  • Performance of a contract (Article 6(1)(b) GDPR).
  • Compliance with a legal obligation (Article 6(1)(c) GDPR).
  • Legitimate interest (Article 6(1)(f) GDPR), such as improving our services and ensuring security.

4. Data Storage and Retention

We store your personal data securely on our servers. Data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your personal data is no longer needed, we will securely delete or anonymize it.

5. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your personal data with:

  • Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, email service providers, IT support). These providers are bound by confidentiality agreements and only have access to your data to perform tasks on our behalf.
  • Legal Authorities: We may share data when required to comply with legal obligations, court orders, or in the case of a legal claim.
  • Business Transfers: If Abhi Infotech is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified via email or notice on our website of any change in data ownership.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and encryption of data.
  • Regular security audits and updates.
  • Access controls to personal data, limiting access only to authorized personnel.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security, particularly when transmitted over the internet.

7. Your Rights

As a data subject, you have the following rights under GDPR:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.
  • Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to legal obligations.
  • Right to Restriction of Processing: You can request that we limit the processing of your personal data under certain conditions.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: If processing is based on your consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at info@abhi-infotech.com. We will respond to your request within 30 days, subject to any extensions permissible by law.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. Please review the privacy policies of third-party sites before sharing any personal information.

9. International Data Transfers

If you are located outside of India and choose to provide personal data to us, your data may be transferred to and processed in India. We ensure that appropriate safeguards are in place to protect your data, as required by applicable laws.

10. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately, and we will take steps to delete the data.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit our website. They allow us to remember your actions and preferences (such as login, language, and other display preferences) over a period of time, so you don’t have to re-enter them whenever you come back to the site.

2. Types of Cookies We Use

We use the following types of cookies:

  • Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable basic functions such as page navigation and access to secure areas of the site. Without these cookies, the website may not perform as expected.
  • Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and any error messages received. This helps us improve the performance of our website and provide a better user experience.
  • Functionality Cookies: These cookies allow our website to remember choices you make, such as your username, language, or region, to provide enhanced, more personalized features.
  • Advertising and Targeting Cookies: We may use these cookies to deliver relevant advertisements to you. They track your browsing habits to display content that matches your interests, both on our website and across third-party platforms.
  • Third-Party Cookies: Some cookies are placed by third-party services, such as Google Analytics, to provide insights on user behavior and improve marketing strategies. These third-party cookies are governed by the respective privacy policies of the external service providers.

3. Why We Use Cookies

We use cookies to:

  • Enhance the functionality of our website.
  • Provide personalized experiences based on user preferences.
  • Analyze website traffic and user behavior.
  • Support our marketing and advertising efforts by delivering relevant content.
  • Ensure the security and stability of our website.

4. Your Cookie Preferences

You have the right to accept or decline cookies. When you first visit our website, you will see a cookie consent banner that allows you to choose whether to allow certain types of cookies. You can manage your cookie preferences at any time by:

  • Adjusting your browser settings to block or delete cookies.
  • Using the cookie settings option on our website to enable or disable specific categories of cookies.

Please note that disabling cookies may impact your experience on our website and some features may not function as intended.

5. Third-Party Cookies

We use third-party analytics tools like Google Analytics to track and report website traffic. Google Analytics places cookies to collect information such as how users arrive at our website, the pages they visit, and how long they stay. This information helps us understand how to improve our site and services.

To learn more about how Google Analytics collects and processes data, you can visit Google’s Privacy Policy.

6. How to Manage Cookies

Most web browsers automatically accept cookies. However, you can configure your browser settings to reject cookies or notify you when cookies are being sent. Here are links to the cookie management settings for popular browsers:

Please note that disabling cookies might affect the functionality of our website and limit your ability to access certain features.

7. Changes to This Cookie Policy

We may update our Cookie Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we use cookies.

13. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:

Abhi Infotech
#96/2-B, 2nd cross, 4th block, Thyagaraja Nagar, Bangalore-560028
Email: info@abhi-infotech.com